FAQ
Shipping
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Q: Is international shipping available?
A: For shipping to addresses outside of Indonesia, K2 uses the Indonesian Post Office which partners with EMS. So far, we haven't had any lost shipments and the shipping times have begun to speed up in the past several months. We also have some distributors located in America who can ship to you directly. |
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Q: How much will international shipping cost?
A: Shipping prices are based on weight, but we don't know the exact price until the box is weighed. You may look up the shipping cost on the Pos Indonesia website by clicking on the link to the right. Choose Banda Aceh from the drop down menu, and then the destination. If you have trouble using the shipping calculator, just shoot us an email or leave us a message and we will let you know a ballpark figure about what the shipping cost will be. Shipping less than 1 Kg will cost almost as much as a full Kg, so it might be more economical to order at least 1 kg worth of K2 products, or in increments of 1kg. Price
Q: May I request a discount?
A: K2 will offer promotions from time to time, but other than this we cannot offer a discount unless you would like to become a wholesaler or distributor, or buy in large volumes. If you are interested in becoming a wholesaler, please contact us and we will let you know our wholesale prices. Q: Why are Moringa for Life product prices different for Indonesia, Greater Asia, and North America?
A: The prices for each country are retail prices that include shipping prices and small mark-ups to cover costs for distributors in those countries. If you order direct from K2, you will pay a cheaper price for moringa products, but you must pay your own shipping. At this point we do not have distributors for our coffee products. What is Moringa?
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Q: Do you have any scientific information about moringa?
A: For more information about Moringa, check out the links to the right. Disclaimer: the links will take you to another website which is not in any way affiliated with K2. Also look at the information on the page Moringa Story |