Product Purchases & Payment

Ordering
There are several ways that you may order K2 products:
  • Order online through our Store
  • Order through the form on the right or by email
  • If you are in Indonesia, you may order by phone or sms using the following numbers:  0812 233 1982 (telkomsel).  Office hours are 10:00 a.m. to 5:00 p.m, Monday through Saturday. We apologize that we cannot receive orders by telephone outside of office hours.
  • Purchase directly through K2 distributors in the US, Indonesia, or Malaysia. Contact us by email and we will connect you with the closest distributor in your area.
*when ordering coffee, please inform K2 if you prefer whole beans, finely ground coffee, or coarsely ground coffee for a regular drip coffee maker.

Payment & Shipping
K2 requests that all customers transfer money before we ship your order. If you live in Indonesia, you may pay for K2 products through transferring money the account listed below: 

Bank BNI, cabang Banda Aceh  
a.n  : Riauli Purba.
a.c. : 6666197440 for Moringa Products

If you are outside of Indonesia, or would prefer to use a credit card, we will send you a PayPal invoice. K2 is a registered company with PayPal. Note that we do not charge you any extra fees for using PayPal. The cost of the transaction is already incorporated in the price of our products. We do ask, however, that Indonesian residents only use credit cards if the total purchase exceeds $50. 
If you are purchasing from a distributor, you may pay the distributor directly or in some cases may choose to pay K2 through PayPal.

After your payment is sent, we will send a confirmation to you by phone or email. We will do our best to process your order in 1-2 days and have it in the mail as soon as possible.

Once we have sent your product, we will send you an invoice for the delivery cost. Or, if you prefer, we can include an estimate of the delivery cost as a flat rate in the original invoice. We will also send you information about your shipment with a tracking number. 
 
Thank you for shopping with K2!

    K2 Order Form